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Frequently Asked Questions

Get answers to common questions regarding our enclosures and cooling products.


What are the advantages of EIC’s TE coolers vs. a compressor based air conditioner?

Thermoelectric air conditioners are extremely reliable, with no moving parts except fans, no filters to change, no Freon or copper tubing, have multiple mounting orientation options and no regular maintenance. For an in depth analysis of the advantages of thermoelectric cooling, see our white paper.

Are EIC’s products designed to withstand harsh environments?

All of our ThermoTEC coolers are designed for outdoor use and are rated for wash-down (NEMA 4X). Our compressor-based enclosure air-conditioners, air-conditioned electronic/electrical enclosures and air-conditioned transit cases are the ideal solution for housing and cooling electronics – both stationary and mobile – in harsh indoor and outdoor environments.

Can EIC’s Thermotec coolers be used in shipboard applications, salt spray, or corrosive factory environments?

All of EIC’s thermoelectric air conditioners are designed to resist corrosion. All standard units are built from either Type 304 stainless steel or powder-coated aluminum. If additional levels of protection are needed, units can be fabricated from type 316 SS and all aluminum parts can be epoxy coated.

Does EIC have CAD & dimension drawings available?

Yes. All of our drawings are available here for download. We have 3D (STEP), 2D Cad (DWG) and 2D (PDF) dimension drawings for our complete product line including air conditioners, heat exchangers, filter fans, air conditioned enclosures, air conditioned transit cases and optional equipment.

Where can I find installation and operation manuals for EIC’s products?

EIC has installation and operation manuals for our full range of thermoelectric coolers available for download here. For other products, please contact us.

Where can I find technical data for EIC’s cooling products?

EIC has product data sheets available for download here. These resources include a product description, features overview, options, specifications, thermal performance, and drawings.

What is the life expectancy of EIC’s Thermotec coolers?

Due to our solid state design and the use of high quality components you can expect 5 years or more of trouble free operation.

Can EIC’s Thermotec coolers heat as well as cool?

Yes. Every series of our thermoelectric air conditioners offer heating and cooling versions as well as cooling only models.

Can I order EIC’s Thermotec coolers in different voltages?

Yes. EIC’s ThermoTEC thermoelectric coolers are available in a wide range of voltages including 120VAC, 240VAC, 24/28VDC, and 48VDC as well as AC and AC/DC auto-ranging models.

Do EIC Thermotec coolers have UL or other certifications?

Yes, some units have been tested and certified to UL/CSA standards and many units carry the CE mark.

Are any of EIC’s Thermotec coolers approved for use in Explosive Environments?

Our Class 1 Div 2 thermoelectric air conditioners are designed and certified to UL and IEC Standards for use Hazardous Areas.

Can EIC’s Thermotec coolers be painted to match my enclosure?

We offer a wide range of standard colors. Custom paint and powder coating as well as color match are not a problem. Please contact us with your specific color and finish needs for a quote.

My application requires precise temperature control. Can EIC’s Thermotec coolers maintain temperatures in a very small range?

EIC’s thermoelectric coolers come with an adjustable thermostat to control the cooling cycle. The heating cooling units come with a secondary fixed-point thermostat that engages the heating function at approx. 45F and shuts it off at approx. 55F. If precise control is required these thermostats can be replaced with a digital temperature controller. Our DTC-R controller is able to maintain the temperature within your enclosure within +/-1F of a set point (note: requires a heating and cooling thermoelectric unit that is appropriately sized for the application).

How much cooling do I need?

If you do not know how much cooling is needed for your particular application, please complete and return our air conditioner sizing guide and a sales engineer will be in touch with you to discuss your project.

What is a Heat Exchanger and how does it work?

Check out our overview to learn what a heat exchanger is, how it works, when you need one, and how to pick the right product for your application.

How does thermoelectric cooling work?

Please see our detailed explanation on the Peltier Principle.

What is your warranty?


What are your terms and conditions?

Does EIC Solutions offer discounts?

Yes. EIC offers quantity discounts. Discounted prices begin with orders of 5 or more units.

What credit terms does EIC Solutions offer?

We offer net 30 terms to approved accounts. Our application for terms is available here.
We also accept credit cards, wire transfers and check in advance of shipment.

Does EIC provide custom solutions?

Yes. Our engineering team has extensive experience providing custom solutions with relatively short lead times and exceptional pricing. EIC has flexible production capabilities that allow us to provide standard and custom solutions for orders ranging from a single piece up to large-scale production rollouts.

I want to view the pricing of products. Where can I go to get this information?

On each product page you have the option to either view pricing or request a quote. We recommend registering to view prices. Once you are registered, you will have access to pricing and available discounts on a wide range of enclosures and cooling products.

Can I contact EIC about my application?

Yes. EIC’s experienced and knowledgeable sales engineers can work with you to address your cooling needs. Please contact us directly. 215-443-5190 or info@eicsolutions.com

Does EIC Solutions offer re-seller or OEM discounts?

All of our discounts are based on quantity, which begins at 5 units. We do not have OEM discounts available.

I have a very specific question about my cooling needs. Can someone from EIC help me?

Yes. EIC’s experienced and knowledgable sales engineers can work with you to solve your cooling needs. Please contact us directly.

Does EIC Solutions have distributors?

While some customers purchase from us and resell our products, we do not have distributors. We sell direct, please contact us to discuss your application.