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EIC Solutions, Inc. Return Policy

Returns

Within the 30 days of receipt of the item you may return it provided it is unused and is returned in like new condition. Before returning any item you must contact us for an RMA number. Any items received without an RMA # will be refused. All accessories, kits and optional items shipped with your original order must be included in your return. When returning an item you will need to package it securely to eliminate the possibility of damage in shipment. We recommend keeping the original packaging and using it for the return.

Refunds

Once have received your return we will inspect it and notify you of the status of your refund based on the inspection. Once approved, your refund will be processed the same or next day following the approval. Shipping costs are not refundable.

Shipping Returns

You will be responsible for the shipping costs to return the item. Please be sure to package your return securely as we cannot provide refunds for returned items that have been damaged in shipment.

Contact Info for RMA numbers and Returns

Email us at info@eicsolutions.com

Call us at 215-443-5190